Privacy Policy

1. Information We Collect

Okuru collects information necessary to provide secure payment processing and comply with financial regulations.

Personal & Business Information

• Email address and contact details
• Payment and transaction details
• Business registration and tax identification (for merchants)
• Identity verification documents (for compliance)

Technical & Usage Information

• Transaction history and wallet addresses
• Device details, IP addresses, and browser data
• Cookies, log data, and analytics

2. How We Use Your Information

• To process payments, settlements, and refunds
• To verify identity and meet KYC/AML requirements
• To detect and prevent fraud or unauthorized activity
• To provide support and resolve issues
• To improve, secure, and personalize our services
• To comply with applicable laws and regulations

3. Information Sharing

Okuru does not sell or rent your personal information. We only share data when necessary:

• With trusted service providers that support our operations
• With regulators or authorities to comply with the law
• In response to valid legal requests
• In connection with mergers, acquisitions, or restructuring
• With your explicit consent

4. Data Security

We use strong safeguards to protect your information, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular audits and monitoring
• Industry-standard infrastructure protections

5. Data Retention

We retain information as long as needed to provide services and meet legal obligations. Transaction and compliance records may be kept for up to 7 years, or longer where required by regulation.

6. Your Rights

Depending on your location, you may have rights to:

• Access and review your data
• Request corrections or updates
• Request deletion, subject to regulatory requirements
• Opt out of non-essential communications
• Request data portability

7. Cookies and Tracking

We use cookies and tracking technologies to improve user experience, analyze site traffic, and enhance security. You can adjust cookie settings in your browser, but some features may not work properly without them.

8. International Data Transfers

Okuru may process your information in countries other than where you reside. We use safeguards to protect your data in accordance with applicable laws during these transfers.

9. Regulatory Compliance

As a payments platform, Okuru complies with Anti-Money Laundering (AML), Know Your Customer (KYC), and other applicable financial regulations. This may require collecting, verifying, and retaining identity documents and transaction records.

10. Children’s Privacy

Okuru does not knowingly provide services to children under 18. If we become aware that a child has provided personal data, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@okurupay.com